DELIVERY & RETURNS
UK standard delivery £2.99 - within 3-5 working days.
FREE SHIPPING FOR ALL UK ORDERS OVER £50
UK EXPRESS delivery £7.99 - order by 3pm for guaranteed next working day delivery.
(After 3pm express orders will be delivered within 1-2 working days. For weekend delivery order by 3pm Friday. Orders received after Friday 3pm will be delivered by Tuesday.)
Europe standard delivery £7.99 - within 3-6 working days.
FREE SHIPPING FOR ALL EUROPE ORDERS OVER £80
Europe EXPRESS delivery £15.99 - within 2-4 working days.
INTERNATIONAL DELIVERY (including USA & Australia)
International standard delivery £8.99 - within 5-8 working days.
FREE SHIPPING FOR ALL INTERNATIONAL ORDERS OVER £80
International EXPRESS delivery £17.99 - within 2-4 working days.
I understand that sometimes people change their minds, which is why I accept returns for my products*.
I don't currently offer direct exchanges, as my stock levels are always low as I only make small runs of everything. If you would like to swap your order for another size, the best thing to do to make sure you secure the size you want, while it's still in stock, is to buy it and send back the size no longer want for a refund.
UK CUSTOMERS: Items must be returned within 14 days of the delivery date in unused, perfect condition with all tags still attached, along with the packing list with your order details on it.
EUROPE & INTERNATIONAL CUSTOMERS: Items must be returned within 28 days of the delivery date in unused, perfect condition with all tags still attached, along with the packing list with your order details on it. But you must email to say you are making the return within 14 days.
Return postage is paid for by the customer. Refund shipping from the original purchase will not be issued. It is your responsibility to send the items back safely so please purchase postage as a "signed for" or trackable service.
To return items, send to the below address in unused, perfect condition with all tags still attached, along with the packing list with your order details on it, using a trackable or signed for service.
STUDIO 22, 4TH FLOOR
OLD TOWN HALL, CATFORD RD
LONDON, SE6 4RU, UK.
*EARRINGS - please note: due to hygiene reasons earrings cannot be returned.
*PHONE CASES - please note: as phone cases are made to order they cannot be returned.